Access Statement

Access lounge

Introduction

We aim to make everyone’s stay as comfortable as possible. We have six bedrooms, one of which is on the ground floor and which can be arranged as either a twin or super king-sized bedroom. This room is close to the entrance, is wheelchair friendly and also has a visual fire alarm for the hard of hearing. The other five bedrooms are on the first floor. Here are two doubles, two king-sized suites and another bedroom which can be arranged as either a twin or super king-sized room.

Pre-Arrival

We are a gentle 15-20 min walk to town center and harbour and less than a 10 min walk from the train station.Bus stops to all localities are within 5 mins, as is the seafront.Local taxis are in abundance. Our website – www.theabbeyfieldtorquay.co.uk -provides pictures of rooms and further information on our facilities and those of Torquay itself.

Arrival & Car Parking Facilities 

Please advise us of your anticipated arrival time, so that we can help you on your arrival. We’ve got a parking space for six cars, which is monitored with a surveillance camera. There is also unrestricted parking nearby. The entrance is off the car park across a flat tarmac surface. There is a small step up to the front door and a small step over the threshold (easily accessible with a little help). The entrance is lit during the hours of darkness, and the car park and garden are lit until a reasonable hour.

Main Entrance & Reception

The front door has a small step over to a large piece of coconut matting-flooring in the corridor is wooden.On arrival guests are asked to complete the registration form and are then shown their room and our facilities are explained.There is plenty of literature for days out, places of interest available in this area.Keys for front door & rooms are given to guests so as they can come and go as they please.

Public Areas – General (Internal)

The dining room and guest lounge are on the ground floor. The bar is in the dining room, where the flooring is short pile carpet. The lounge has wooden flooring and rugs. Access to the upstairs is via a carpeted staircase, which is of a generous width and within normal limits for rise and tread. There’s a small half landing at the top of the stairs followed by a larger landing with a seating area. Fire call-points are situated in prominent positions both upstairs and downstairs.

Dining Room, bar and lounge

Breakfast is served in the dining room, which is on the ground floor and has plenty of room for disabled guests’ wheelchairs etc. Breakfast consists of a buffet – where guests can help themselves to bread, preserves, cereal, fruit etc. – and a cooked breakfast served to order. We are happy to cater for vegetarians, vegans and any other dietary requirements. Please let us know in advance if you have any special dietary requirements. Our lounge has a comfortable 3-seater sofa, an armchair, a dining table for four people, a smart TV with remote control, a piano and a selection of literature and guide books. The lounge is big enough to accommodate wheelchairs.
There is a small licensed bar on the ground floor, which we can open on request.

Public Areas – WC

All rooms are ensuite, one upstairs double room has a double shower enclosure and power shower, all the rest of the rooms have showers which are either gravity fed or instantaneous.There is a 6″ step up to the shower in the downstairs twin room.

Dining Room, Bar & Lounge
Breakfast is served in the dining room which is on the ground floor and has plenty of room for disabled guests wheelchairs etc.The room has double aspect windows and plenty of lighting for evenings. English or continental breakfast is served with vegetarians catered for. There are 2 types of chairs available.Background music is played during meal times. special diets are catered for.Our lounge is again on the ground floor and has comfortable seating for 6 people, a t v and selection of books for both adults and children plus traditional board games etc.it is very well lit.
There is a small well stocked licensed bar on the ground floor.

Laundry

  • Laundry facilities aren’t available to guests in house, but there is a laundry locally that picks up and drops off -ask for details. 

  • We have an iron and ironing board available.

Shop

The nearest shops are within 5 mins walk. There’s a fair selection inc : pharmacy, newsagent, butcher, baker, conv store and more. There are 2 ways to go, but one involves steps!

Leisure Facilities

The Riviera centre for swimming pool and tennis courts as well as aqua aerobics and other activities is 5 mins away by foot -slightly down hill going. The facilities are what you would expect in the center with all disabilities catered for. For the more adventurous there’s pitch & putt or bowls —Disabled toilet facilities are available in this area which also fronts Torre abbey and there are good paths leading through abbey gardens where beyond , the sea front awaits and a pleasant 15-20 min walk to the harbour passing Princess theatre and countless places to eat and drink. Cinema and ten pin bowling are further into town along with all retail shops. If you reach the town hall then Abbeyfield is probably a 10 min walk, but it is hilly!

Outdoor Facilities

  • As well as the leisure facilities already mentioned there are countless gardens, beaches, walks and attractions we are happy to advise where we can about their facilities and accessibility. 

  • Oh mustn’t forget to mention the world famous zoo at Paignton.

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

• Not Available

Bedrooms

  • We’ve 6 rooms in total- all have central heating, compliment tray, flat screen freeview tv’s, fans, and en suite facilities. All rooms have large mirrors with lights. 

  • We have 2 Suites – one with its own  lounge and the other with seating area  Both are on the 1st floor along with the 3 double rooms. The twin is on the ground floor.

Bathrooms

All rooms have en suite facilities. The bathrooms also benefit from vinyl floor covering and all but two have a window. The shower in the downstairs twin room has a grab rail although there’s a 6″ step up to a large ledge and then a normal entrance to the cubical. A shower chair is available on request. The showers in the bathrooms are both instantaneous and gravity/pumped with thermostatic control where necessary.

Grounds and Gardens

There is a garden to the side of the building. It can be lit, and there is plenty of seating available. It’s a flat walk across the car park and there are shallow steps down and also a level area for guests with wheelchairs.

Laundry

Laundry facilities aren’t available to guests in-house, but there is a local launderette that offers self-service or service washes. We have an iron and ironing board available on the first floor landing.

Nearby Shops

The nearest shops are within a 5-minute walk. There’s a fair selection including a newsagent, butcher, baker, convenience store and more. There are two ways to go, one of them involves steps.

Nearby Leisure Facilities

The Riviera centre with swimming pool and tennis courts as well as aqua aerobics and other activities is 5 minutes away by foot. The facilities are what you would expect from a leisure centre with all disabilities catered for.
Disabled public toilet facilities are available in the nearby Abbey Park and also along the seafront en route to the harbour.

Additional Information

  • Sorry, we don’t accept pets.

  • Smoking is not permitted anywhere in the B&B and garden. There is a dedicated area for smokers at the front of the premises.

  • Fire extinguishers are next to alarm call points on every floor.

  • Information details in all rooms.

  • Emergency details clearly displayed in all rooms

Contact Information

  • Address: The Abbeyfield, Bridge Road, Torquay TQ2 5AX
  • Telephone: 01803 294268
  • Email:  stay@theabbeyfieldtorquay.co.uk
  • Hours of operation: 24/7
  • Nearest hospital is Torbay Hospital on Newton Road.
  • Nearest doctors are Croft Hall Medical Practice on Croft Road.

Future Plans

Just to carry on improving facilities and updating. This is ongoing as we strive to improve.

We welcome your feedback to help us continuously improve if you have any comments please phone 01803 294268 or email